Shipping Policy
Thank you for shopping with Urban Outfitters & Co. We are committed to providing you with a great shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your purchases.
1. Order Processing
- Orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
- We offer Standard Shipping with tracking and signature confirmation.
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time for Standard Shipping is 5-7 business days. Delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances.
3. Shipping Methods
- Standard Shipping with tracking and signature confirmation: 5-7 business days
4. Shipping Confirmation and Order Tracking
- You will receive a shipping confirmation email once your order has shipped, which will include your tracking number(s).
- The tracking number will be active within 24 hours.
5. International Shipping
- We currently do not ship outside the United States. Stay tuned for future updates on international shipping.
6. Shipping Address Accuracy
- Please ensure all shipping information is correct. Inaccurate or incomplete information may result in delivery delays or returns.
- We are not responsible for orders not received due to incorrect or incomplete shipping addresses.
7. Shipping Restrictions
- Some items may be subject to shipping restrictions based on the shipping destination. If there are any restrictions for your selected items, you will be notified at checkout.
8. Lost or Damaged Packages
- Urban Outfitters & Co. is not responsible for lost, stolen, or damaged packages. If your package is lost or damaged during transit, please contact the shipping carrier directly.
- We will do our best to assist you in resolving the issue with the carrier.
9. Returns and Exchanges
- Please refer to our Return and Refund Policy for information regarding returns and exchanges.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Urban Outfitters & Co.
Email: info@urbanoutfittersco.com
Thank you for shopping with Urban Outfitters & Co.!